Terms and Conditions

1. We propose hereby to provide all material, supplies, and labor - complete in accordance with above specifications. For Scheduling: All concrete coating project are scheduled for a specific day of the week. However in instances of unpredicted poor weather (Rain or Wind) - In order to avoid the compromise of quality we will reschedule the install to the next available date.
2. All Proposals are valid for 30 Days from the date of the quote. There is NO additional charges such sales tax over the quoted price. All material is guaranteed to be as specified. All coating systems include a 15-Year Residential & 5-Year Commercial adhesion warranty on any coating delamination from the installation date. This will cover any delamination of the coating system however will not cover wear and tear such as scratches, stains, fading, or damage from excessive moisture. All outdoor coatings will include an anti-skid additive to help prevent any slippery surfaces. This is not effectively a “slip proof” solution. Performance Floors & Coating will not be responsible in any circumstance of injuries due to slips or falls.
3. All work to be completed in a substantial workmanlike manner according to the specifications submitted, per standard practices. Any alteration or deviation from above specifications involving extra costs will be executed only upon written orders, and will become an extra charge over and above the estimate.
4. The appearance of concrete depends on a number of factors most linked to when the concrete was initially poured and cured. If Concrete has "unleveled" areas - we will do our best to grind and smooth out the surface however if the concrete is still an unleveled surface, it shall reveal any and all imperfections that may highlight slight hills or valleys.
5. Client is liable for all legal fees for both parties if subject to litigation, as determined by a court of competent jurisdiction. By accepting this proposal it is stated that you agree to arbitration in any discrepancies that may occur. Client has a (3) day right to cancel. If a cancellation is requested within a week before the start of project, a $250 cancelation/reschedule fee may be charged.
6. Area must be cleared and free of anything before project starts. Failure to do so on the morning of project may result in a rescheduling fee. All balances are always due upon completion of the job. Any variance to this policy must be agreed upon and in writing on our contract. Accepted payment methods are check, cash, credit, debit, or zelle. For Credit - Merchant/Convenience fees may apply.
7. Again, we appreciate you agreeing to these terms and conditions as we only set them in place to ensure everyone's safety and satisfaction. If you have any questions regarding these Terms and Conditions, please reach out to us. You can be confident, that our goal is to provide you with the highest quality of service! We look forward to working with you!